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Disciple of Nagash

Oldblood
Staff member
Feb 12, 2008
27,732
This section where we post important announcements or useful pieces of information. It is also our support section where technical issues are reported, or you can ask questions and provide us suggestions.

What to Post Here

Firstly and most importantly, this is the one place on the forum that is not for members to post new threads for Warhammer discussion (although you can reply to announcements. Threads should only be started here by members for the following reasons:

Bug Report: If you notice something wrong anywhere on the forum, something that isn't working as it should be then post a thread here. Make sure when creating the thread you select the "Bug Report" prefix. Please try to include as much detail on the fault as possible, ideally with a screenshot.

Support: Not sure how to do something on the forum and can't find the answer? Then you can ask here, making sure you select the "Support" prefix. You can also ask questions about the sections of the forum you may not understand.

Suggestions: Finally if you have a suggestion to make about anything to do with the forum, then feel free to post up your idea, selecting the "Suggestion" prefix. All ideas will be fairly considered, and whilst it may not be possible to implement all ideas, you will at least be given a reason why if your idea is rejected.

Hopefully, this section will make it easier for members to feedback on the forum, whilst also making it easier for myself and the rest of the CN staff to support you all.

Cheers

Disciple of Nagash
 
Last edited:

Grish

Liche
True Blood
Oct 11, 2007
5,319
Winnipeg, MB
Hey everyone,

There are a lot of new changes on the site, and with that, possible bugs.

Coming from a background of years of web application development, the following is Imperative when you report a bug:

1) Browser type/version. Are you using Firefox, Internet Explorer, Safari or something else? Also, what version are you using? You can get the version by going to: Help -> About usually. For Google Chrome, hit the Wrench icon and then "About Google".
WITHOUT YOUR BROWSER TYPE/VERSION IT IS VERY HARD TO REPLICATE/FIX THE ISSUE!

2) Try to remember what you did to create the problem, and about what time it happened (with Timezone offset). So if you get funky behavior, DoN can look at the time and say, "Oh, that's when I rebooted the webserver/changed my account/ was using server resources to download sexy pictures of Grish." And so can waste no more time on it, and focus on fixing other issues, or enjoying time with his kids.

3) Try and recreate the error yourself. Every time someone reports a problem, SOMEONE is going to have to try and replicate it. If they can't, it's not a problem, its a one time weird bug.

Thanks everyone!

Your Friendly Neighbourhood Webprogrammer
 

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